Frequently Asked Queries.

CloudSprout offers managed cloud hosting services to our valued clients. We have compiled a list of frequently asked questions to provide more information about our company and services.

CloudSprout is a hosting company that provides fully-managed cloud and other hosting services.

No, CloudSprout does not offer a free trial plan. However, customers can avail a 30-day moneyback guarantee on all our hosting plans.

Customers will be charged on a monthly basis for the plan which they have selected, with charges based on factors such as the amount of infrastructure, resources and features that they will use.

No. Customers will only be charged if they choose to get any paid add-ons after they have subscribed.

CloudSprout accepts all major credit cards and popular payment methods. You can pay monthly or yearly and change the billing cycle anytime. Enable the auto-renewal feature through the Billing section in the CloudSprout dashboard.

Yes, CloudSprout provides a free managed website migration service performed by our experts.

Yes, CloudSprout provides free Let’s Encrypt SSL certificates that can be easily installed.

The number of applications that can be hosted depends on factors such as website type, website traffic, and the specific plan.

CloudSprout works with cPanel that is easy to use and manage. It comes with everything that customers will need to access their web application.

CloudSprout provides managed services that cover Managed Cloud and and VPS hosting, Reseller and Business hosting, Application Level Support, and Expert Customer Support. All plans include strict security, firewall, routine backups, server customization, and support for managed website migrations and application upgrades. CloudSprout also offers 24/7/365 support via Live Chat and support tickets.

CloudSprout hosting platform is designed for high performance and can offer up to a 100% boost in performance using some of the best performance stack in the industry.

We offer 30-day money-back on all our plans for a risk-free trial. Although, we are confident that you will never have to worry about ever taking such an option.

If you cancel after the first 30 days, CloudSprout will immediately seize its services and you can check if you are eligible for refund on any unused services with our support.

You can use CloudSprout’s backend dashboard to increase storage limit with a few simple clicks. Please contact the sales team if you are facing any issues.

CloudSprout does offer a reseller plan with white-label solutions that you can sell to clients.

Once you request migration from the dashboard, our team will usually complete it within 24 hours but may take up to 3 business days. Moving your site to CloudSprout usually won't incur any downtime, but could require some website to be put into maintenance mode .

All of CloudSprout's plans include one free premium migration, and additional migrations can be requested with additional fees.

CloudSprout offers domain registration services, and you can pay monthly or yearly and change the billing cycle anytime.

CloudSprout serves millions of users worldwide, including freelancers, small businesses, and large corporations, and offers various web hosting plans suitable for web apps and different types of sites.

You can upgrade your hosting plan anytime through the CloudSprout dashboard, and the upgrade process takes a few minutes and automatically transfers all data.

If you receive a notice that your site is abusing server resources, the CloudSprout support team can help you identify the cause and resolve the issue.

FAQ For Users Coming From Newbiesite

CloudSprout offers more advanced hosting features and plans than Newbiesite. It also has a more modern and user-friendly interface.

Your Newbiesite account will be automatically migrated to CloudSprout under the same email. You will receive an email to your registered email address to reset your password.

Your plans will be migrated to the new CloudSprout account and you can use it till the expiry or the next payment cycle. You will have to manually pay for the new plan in CloudSprout before it expires, or you risk a chance of hosting being suspended.

The free hosting plan will be migrated to CloudSprout Seed Business hosting plan. You can use the enhanced features for the remainder of your plan period (till plan expiry date). After the plan expires, you will have to manually renew by paying the required fee.

Paid users in Newbiesite will be migrated as follows:
Newbiesite Pro Hosting > CloudSprout Flora Business Hosting
Newbiesite FFmpeg Hosting > CloudSprout Sappling Business hosting

Log in to your CloudSprout account and select the plan you wish to subscribe to. Enter your billing information, including your credit card details. Review the subscription details and choose whether you will pay monthly or annually. Select the auto-renewal option if you wish to do so, and confirm the payment.

No, once your account has been migrated to CloudSprout, it is not possible to move back to Newbiesite. We recommend exploring the features and plans offered by CloudSprout to make the most of your hosting experience. If you have any concerns or questions, our support team is always ready to assist you.

Quick access to hosting experts, 24/7/365

Our Hosting specialists are always on hand if you want any assistance. We've got your back at any step of your business journey.

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